Q. Who’s using Unbxd?

A. If you have ever shopped on Express, Ashley, or WorldofBooks, you might have already used Unbxd. Whenever you reach out to an e-commerce store to buy your favorite dress or electronics, you go through an intricate search process that's running behind the scenes. The search process is designed well to let you hover over the products in milliseconds. Unbxd is the backbone that powers the site, ensuring the relevant and quick display of products.

We have integrated our search functionalities for small-scale companies as well as the large ones.

Unbxd also offers a platform-agnostic approach to integrate search using any of the available platforms like Shopify, Hybris, or Magento.

Check out our customer stories to know more about us.

Q. Does Unbxd comply with California Consumer Privacy Act (CCPA) guidelines?

A. The CCPA guidelines apply to businesses that collect a consumer’s data. The CCPA policy doesn’t apply to our products as our products do not collect personal data (email ID, username, phone number, etc.) of the consumers.

The CCPA will not apply if all the following conditions are true:

• User credentials for your website are not available to Unbxd products
• Unbxd products have no way of obtaining any personal information (e.g., username, email, etc.) while the user is searching/browsing the customer websites
• Unbxd doesn’t have a way of correlating the cookie ID or IP address with user personal information (e.g., username, email, etc.)

Q. Does all the information transmitted between Unbxd and the user’s web browser use the TLS Protocol?

A. Yes, Unbxd supports TLS 1.3, which uses 256-bit keys. The TLS support should be enforced by the customers on their browsers.

Q. Can we ingest price/availability based on zip codes?

A. Unbxd products support omni-channel use cases where the price and availability of the product varies depending upon the location.

There are two approaches to handle price/availability information depending upon region :

1. Option 1 : Suitable when the number of regions are less than 50 (cases where the price/availability varies by states or country)
   • The price/availability information for each region can be passed as separate fields in the catalog
   • At the time of query time, use the location of the user to filter the price/availability
2. Option 2 : Suitable when the number of regions are more than 50 (cases where price varies with zip-codes)
   • The recommended approach in these cases is to use Unbxd APIs to get the list of product IDs, then request price/availability of the products using another function while rendering the UI