Overview

Blacklisted suggestions in Autosuggest are query terms that merchants choose to exclude from appearing in the Autosuggest dropdown. These terms may be removed to prevent irrelevant, outdated, or undesired suggestions from showing up, ensuring a more refined and appropriate shopping experience. Blacklisted suggestions are beneficial for:

1. Avoiding irrelevant keywords: Excluding terms that do not align with the product catalog or business goals.
2. Preventing sensitive or restricted terms: Removing words that may be inappropriate or prohibited.
3. Improving the relevance of autosuggest results: Ensuring only meaningful and shopper-relevant queries are shown.

Blacklisted suggestions will not appear in the Autosuggest dropdown if the shopper’s query includes any part of the terms you’ve blacklisted.

Add a Blacklisted Suggestion

Navigate to the Blacklisted Suggestions page and click the Add Blacklisted Suggestion button.

In the popup window, enter the terms you want to blacklist. Specify the start and end date and time for the blacklisting period (optional). Once all details are configured, click Add to save the blacklisted suggestion.

For Example, If you’ve blacklisted the term Expired Deals, it will not appear for any queries, even if the shopper types Expired Deals in the search bar.