BigCommerce Document

Summary of the App:

The Unbxd App is a plug-and-play integration tool for e-commerce platforms like Shopify and BigCommerce. It enables merchants to connect their store with Unbxd's AI-powered product discovery engine for search, recommendations, and personalization.

Application Details:

Unbxd App for BigCommerce helps you use Unbxd Site Search within your Bigcommerce store. This app allows companies (irrespective of size) to integrate their websites on the BigCommerce platform with Unbxd’s Site Search solution.

It allows:

  1. Automatic Catalog Sync: Each product addition or deletion is sent to Unbxd servers every 24 hour automatically, to keep the data at Unbxd servers up-to-date.
  2. Analytics Integration: The Unbxd Extension for BigCommerce automatically tracks user analytics and behavior, which is essential for providing accurate and user-specific search results. The extension analyzes every user event and tracks product clicks, products added to cart, and orders. With this information, a user profile is built for every user based on his/her affinity for a certain category, brand, or price.

Region Availability

  • United States (US)
  • Europe (EU)
  • Asia-Pacific (APAC)

Select via the region dropdown on the Unbxd console.

Authentication & Access

  • OAuth-based installation through the eCommerce platform
  • User redirection handled via secure access tokens
  • Supports automatic login and redirects to the connected site from the dashboard

Connection Components

ComponentDescription
Store NameIdentifier for the merchant's storefront
Site KeyUnique identifier for the Unbxd integration
Cron ExpressionSchedule for product feed ingestion (e.g., 0 0 * * * for daily sync)
Feed StatusReal-time update on ingestion health
Connection StatusLive/Disconnected toggle display
ActionsEdit, Delete, and View options per connection

Data Synchronization

  • Syncs product catalog from merchant store to Unbxd using scheduled cron jobs.
  • Catalog ingestion status is visible in the dashboard.
  • Feed ingestion tied to cron expression execution.

Install via App Store (currently in draft, not live)

Once installed:

  • Automatically creates a site in Unbxd
  • User can view or edit connection details immediately
  • Redirection back to Unbxd is enabled post-login