Reports

The Reports section in the Unbxd Recommendation console helps you track the overall performance of your recommendation experiences. You can view impressions, clicks, carts, orders, and revenue generated by recommendations across your website.

This dashboard provides visual and tabular insights to understand how recommendations influence user engagement and drive revenue.

There are two sections for the Reports section:

Site Overview

This page summarizes the overall impact of recommendations on user behavior and revenue generation. It includes key metrics and performance trends that help you understand engagement patterns.

Refer to the table below to understand the key metrics available on the overview page:

MetricDescription
Date Range and ComparisonYou can select a Date Range to view performance for a specific period and compare it to analyze performance between two periods.
Download ReportYou can download the report to export the performance summary in a CSV or Excel format.
ImpressionsTotal number of times recommendation widgets were displayed to users.
ClicksNumber of times users clicked on products displayed in recommendation widgets.
CartsNumber of products added to cart through recommendation widgets.
OrdersNumber of purchases made from recommendation widgets.
Conversion RatePercentage of clicks that led to orders. This is calculated as (Orders / Clicks) * 100.
RevenueTotal revenue generated from recommendation-driven orders.

Site Performance Chart

The Site Performance chart visually displays your key metrics over time.

You can perform the following activity:

  1. Select the key metric.
  2. Compare it against another metric using the v/s dropdown.
  3. Toggle between Daily, Weekly, or Monthly trends to analyze performance patterns.

This view helps identify trends in engagement and conversion driven by recommendations.

Page Report

The Page Report table breaks down recommendation performance by page type as below:

Page TypeDescription
Home PagePerformance of recommendation widgets displayed on the homepage.
Category PageMetrics for recommendations on category listing pages.
Product PagePerformance of product-specific recommendations.
Cart PageEngagement from recommendation widgets shown in the shopping cart.
Brand PageMetrics for recommendations on brand-specific pages.

Each row includes key metrics such as Impressions, Clicks, Carts, Orders, Conversion Rate, CTR, and Revenue for that specific page type.

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Tip

You can click on column headers to sort the table by metric values.

Conversion Chart

The Conversion Chart visually represents the user journey from impressions to orders. It is divided into four stages

  1. Impressions: Number of users who viewed the recommendation widgets.
  2. Clicks: Users who clicked on a recommended product.
  3. Carts: Users who added clicked products to their cart.
  4. Orders: Users who completed a purchase.

This chart helps identify drop-off points and assess overall funnel efficiency.

Example Insights

  • A high number of impressions but low clicks may indicate the need to improve widget placement or product relevance.
  • A high click-through rate (CTR) but low conversion rate may signal pricing or checkout friction.
  • Tracking these over time helps optimize algorithms and templates for better engagement and sales.