AI Agents: Intelligence That Works With You

We are excited to introduce Unbxd AI Agents, a new AI-powered capability designed to help teams analyse data, automate merchandising workflows, and debug search behaviour using simple natural-language queries.

Available Agents

Insights Agent

Instantly surface analytics across search, browse, autosuggest, and campaigns using natural-language queries. Read the documentation here.

Merchandising Co-pilot

Create promotional rules by simply describing what you want, making campaign setup faster and easier. Read the documentation here

Debugger Agent

Understand why products appear (or don’t appear) in search results with clear ranking explanations. Read the documentation here

Result: Faster insights, smarter merchandising, and clearer search debugging—powered by AI.

Smarter Personalisation with User Segmentation

Introducing User Segmentation in Netcore Unbxd, enabling businesses to group users based on behaviour, preferences, and contextual attributes and deliver more relevant search and browse experiences.

Segmentation allows merchandising teams to create targeted user groups and apply personalized merchandising strategies for better engagement and conversions.

What This Means for You

• Personalize product discovery for different user groups
• Apply targeted merchandising rules for specific audiences
• Analyze performance across user segments

User segments can be built using attributes such as RFM behavior, device type, geography, affinity, and custom user groups, helping teams tailor experiences based on how users interact with the platform. Refer to the documentation here .

Opportunities: Identify Search Improvements Faster

We are excited to announce the Opportunities section in Netcore Unbxd, an intelligent workspace that highlights underperforming search queries and actionable merchandising opportunities.

Instead of analysing raw reports, Opportunities automatically surfaces areas where targeted actions can help improve clicks, conversions, and revenue.

What This Means for You

• Quickly identify underperforming search queries
• Discover actionable recommendations like Synonyms, AI Redirects, and Keyword Enrichment
• Prioritise fixes based on hits, conversion, and potential uplift

The Opportunities screen provides category-wise recommendations, performance insights, and query-level data, helping merchandising teams focus on the actions that drive the most impact.

Refer to the documentation here.