Overview

The Merchandising Co-pilot is an AI-powered assistant that helps merchandisers create promotions using natural language. Instead of manually configuring promotion rules through multiple screens, users can express their business intent in plain language and let the co-pilot guide them through the promotion creation workflow.

Currently, the Merchandising Co-pilot focuses exclusively on promotion creation. Click here to learn how to create Promotions.

Working of Merchandier Co-Pilot

When a user requests a promotion, the co-pilot collects all required inputs step by step.

• It gathers details such as the products or queries to promote, the type of promotion action to apply (for example, boost, pin, or sort), and the duration for which the promotion should run.
• Once all inputs are collected, the co-pilot presents a summary of the promotion for review.
• The promotion is created only after the user explicitly confirms the summary.
• If the user rejects the summary, the promotion is not created and no changes are applied.

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Note

All interactions take place within the chat interface, eliminating the need to switch screens or manually configure promotion rules.

Use Case

The following use cases illustrate how the Merchandising Co-pilot supports the creation, review, and confirmation of promotions within the merchandising workflow.

1. Seasonal Push Query: “Boost winter jackets for Republic Day.”
   Result: Copilot prepares a boost promotion with suggested queries and a timeline.
2. Hero Product Visibility Query: “Pin Nike Air Max on running shoes.”
   Result: Copilot creates a pin rule for that query.
3. Bulk Promotions Query: “Boost summer dresses across all related queries.”
   Result: Copilot suggests multiple relevant queries and allows bulk creation.
4. Freshness Strategy Query: “Prioritise new arrivals in men’s shirts.”
   Result: Copilot applies a freshness-based ranking rule.

FAQs

Q: Do promotions go live automatically?
ANo. You must review and accept them.

Q: Can I edit before applying? A: Yes. You can modify queries, duration, values, or segment.

Q: Does Copilot create segments? A: No. Segment creation is not supported.